The upskilling software for IT service providers

Driving IT Excellence for a Competitive Edge

To win in today’s competitive IT market, service providers need skilled, certified talent to prove their expertise. While hiring remains a challenge, top IT teams upskill to meet demand and drive success. Our award-winning platform ensures you stay ahead in this fast-growing industry.

36%

of IT Professionals Seeking a Job Change

Over the next 12 months IT service professionals plan to find another job due to high demand for IT talent.

11%

Growth in the IT Outsourcing Market 

The IT outsourcing market is projected to reach $512.50 billion in 2024, with an annual growth rate of 10.99%, highlighting the increasing reliance on external expertise for specialized skills.

48%

Employee Turnover rate

Companies with a strong focus on culture experience an average turnover rate of 13.9%, while those with a low focus have a turnover rate of 48.4%, underscoring the need for cultural integration of augmented staff.

60%

Change in IT Workers Skills

Employers anticipate that 44% of workers’ skills will be disrupted in the next five years, with 60% of employees requiring training before 2027.

Upskilling Software for IT Service Providers

Staying ahead of technological advancements is essential, especially for IT service providers. Technology evolves rapidly, making it necessary for companies to train employees on new ways of performing tasks. What was cutting-edge last year may be outdated today. To keep up, organizations increasingly turn to upskilling software and digital training programs to equip their teams with the skills needed to succeed.

What is Upskilling? Read the blog to learn more.

Enhancing Employee Skill Sets

    • Boosts productivity – Skilled employees work more efficiently and drive innovation.
    • Increases engagement – Learning opportunities enhance job satisfaction and retention.
    • Prepares for future roles – Employees gain the skills needed for career advancement.

Closing the Skills Gap

    • Reduces hiring costs – Internal upskilling is more cost-effective than external hiring.
    • Enhances adaptability – Employees can quickly adjust to industry and technological changes.
    • Mitigates revenue risks – Skilled teams prevent delays and lost opportunities due to talent shortages.

Optimize, Scale, and Dominate the IT Landscape

The right platform and process can transform your company from the inside out, helping it achieve impossible goals and become a place people love to work.

Increase engagement rates!

Request a Demo

Successful Upskilling Stories

Accelerating Meghan’s Leadership in IT Service Delivery

Meghan, a skilled IT consultant aimed to expand her expertise in cloud infrastructure and automation to take on a leadership role. Recognizing her potential, her manager enrolled her in an AI-driven upskilling program tailored to her career goals. Over six months, Meghan mastered DevOps, cloud security, and IT service automation, positioning herself as a strategic asset. Soon after, she was promoted to Technical Services Lead, driving efficiency and innovation for enterprise clients.

Jeremy’s Fast-Track Transition to Cybersecurity

Jeremy, a dedicated support technician with no formal cybersecurity background, expressed interest in threat detection. With his company facing a shortage of security analysts, his manager provided access to a hands-on upskilling program with simulated cybersecurity threats. Jeremy completed the training, earned his CompTIA Security+ certification, and transitioned into a Cybersecurity Analyst role. Today, he safeguards critical IT infrastructure and mentors new hires in threat intelligence.

Trusted by IT service providers

version 1 Logo
iVenture
accruent-logo-colortext

Award-winning results

TalentGuard won Gold in the Brandon Hall Group Excellence Awards for Best Advance in Career Management or Planning Technology.

“Overall, TalentGuard’s comprehensive approach unlocks deep insights on employee capability and potential so employers can make better workforce decisions. The platform is a particularly good fit for organizations focused on developing specialized skills sets, such as technology companies.”

Claude Werder
Senior VP and Principal HCM Analyst, Brandon Hall Group

IT tested and proven

IT market leader, Version 1 won Gold in the 2021 Irish Institute of Training & Development Awards for Best Talent Development Initiative and were winners of the Excellence in Talent Development award at the 2019 Annual Technology Ireland Industry Awards.

“TalentGuard is the solution that enables our vision to become a reality.”

Alan Reilly
Learning & Development Manager, Version 1

Ready to start seeing results?

Book a demo today and learn how TalentGuard can help your employees develop new skills that drive new business.