Performance Management Sample Comments – Soft Skills

Soft Skills Performance Review Comment Examples

The importance of soft skills cannot be overstated in business. These skills encompass a range of non-technical abilities and personal attributes and are crucial for professional success across all industries. We’ve compiled a comprehensive table of the top 10 soft skills that are highly sought after in the modern work environment. These include Communication Skills, Teamwork and Collaboration, Adaptability, Problem-Solving, Critical Thinking, Emotional Intelligence, Creativity and Innovation, Time Management, Leadership, and Conflict Resolution. Alongside each skill, we provide a detailed description and a set of sample performance review comments. These comments are scaled from 1 (Below Expectations) to 5 (Truly Outstanding), offering a nuanced perspective on how these skills manifest at different proficiency levels.

This table below is a valuable tool for employees seeking to enhance their skill set and managers aiming to evaluate and foster these essential qualities within their teams effectively. The examples are generic and serve as examples only. Performance comments should be tailored to the individual employee and be based on the employee’s performance expectations.

Skill Name	Skill Description	Below Expectations (1)	Meets Expectations (2)	Exceeds Expectations (3)	Greatly Exceeds Expectations (4)	Truly Outstanding (5)
Communication Skills	Ability to effectively convey and receive information, both verbally and in writing.	Struggles with clear and effective communication.	Communicates clearly but can improve in engaging listeners.	Communicates effectively and expresses ideas clearly.	Excels in communicating complex ideas clearly and persuasively.	Masterful in communication, setting a high benchmark.
Teamwork and Collaboration	Capacity to collaborate efficiently with others and work well in a team setting.	Frequently faces challenges in collaborating with team members.	Works in a team but occasionally exhibit difficulties in collaboration.	Regularly contributes to the team and helps achieve goals.	Exemplary team player who enhances group dynamics.	Transformative in teamwork, fostering an exceptional team environment.
Adaptability	Skill in adjusting to new conditions, challenges, and opportunities.	Has difficulty adapting to new situations or changes.	Generally adapts to new situations but can struggle with significant changes.	Adapts well to new challenges and is flexible.	Quickly and seamlessly adapts to significant changes.	Thrives in all situations and inspires others to excel.
Problem-Solving	Proficiency in identifying issues and implementing effective solutions.	Often unable to identify problems or propose suitable solutions.	Able to solve problems but may take time or need guidance.	Shows problem-solving solid skills with minimal guidance.	Displays exceptional problem-solving skills.	Superior problem-solving abilities, making critical contributions.
Critical Thinking	Ability to think clearly and rationally, understanding the logical connection between ideas.	Struggles with clear and rational thinking.	Displays basic critical thinking but lacks depth.	Displays good critical thinking skills.	Demonstrates excellent critical thinking abilities.	Exhibits unparalleled critical thinking, impacting strategic decisions.
Emotional Intelligence	Capability to be aware of, control, and express one’s emotions judiciously and empathetically.	Has difficulty in understanding and managing emotions.	Generally understands emotions but struggles with empathy.	Demonstrates awareness and control of emotions effectively.	Shows high emotional intelligence in various situations.	Embodies exceptional emotional intelligence, influencing positively.
Creativity and Innovation	Talent for thinking outside the box and generating innovative ideas or solutions.	Rarely demonstrates creative or innovative thinking.	Sometimes demonstrates creativity but lacks consistency.	Frequently displays creativity and innovative thinking.	Consistently generates innovative ideas and solutions.	Pioneers in creativity and innovation, setting industry standards.
Time Management	Skill in managing one’s time effectively and efficiently, prioritizing tasks.	Poor at managing time and prioritizing tasks.	Manages time adequately but can improve in prioritization.	Effectively manages time and prioritizes tasks.	Outstanding in time management and task prioritization.	Exemplary time management, leading by example.
Leadership	Competence in guiding and motivating a team towards a common goal.	Struggles to lead the team effectively.	Shows basic leadership skills but lacks consistency.	Consistently motivates the team and shows leadership qualities.	Inspires and guides the team to new heights.	Embodies exemplary leadership, profoundly influencing the team.
Conflict Resolution	Capacity to manage and resolve disagreements or disputes effectively.	Often unable to resolve conflicts effectively.	Adequate at resolving conflicts but lacks finesse.	Effectively resolves conflicts with good outcomes.	Resolves conflicts with exceptional skill and diplomacy.	Expertly manages conflicts, ensuring long-term positive outcomes.

Skill Name	Skill Description	Below Expectations (1)	Meets Expectations (2)	Exceeds Expectations (3)	Greatly Exceeds Expectations (4)	Truly Outstanding (5)
Active Listening	The ability to fully concentrate, understand, respond, and remember what is being said.	Struggles to pay attention during conversations.	Listens but may not fully understand or remember conversations.	Good listener and usually remembers details from conversations.	Excellent listener who actively engages and provides feedback.	Masterful in active listening, capturing and synthesizing information effectively.
Resilience	Capacity to recover quickly from difficulties and adapt to change.	Easily overwhelmed by challenges, showing little resilience.	Copes with difficulties but may be slow to adapt to change.	Shows resilience and adapts to changes with minimal difficulty.	Highly resilient, adapts quickly and effectively to change.	Exemplifies resilience, thriving on challenges, and leading through change.
Attention to Detail	The ability to focus on the specifics of a task and execute it with accuracy.	Often overlooks key details and makes frequent errors.	Generally attentive to details but may miss important points.	Pays close attention to detail and rarely makes mistakes.	Exceptional attention to detail, ensuring high-quality work.	Unparalleled attention to detail, setting a standard for accuracy and precision.
Self-Motivation	Drive to achieve goals with minimal external encouragement.	Lacks self-drive and requires constant direction.	Usually motivated but occasionally needs external encouragement.	Self-motivated and consistently drives toward goals.	Consistently self-motivated, requiring no external encouragement.	Innate self-motivation, consistently exceeding goals with exceptional drive.
Empathy	Understanding and sharing the feelings of others.	Struggles to understand others’ feelings and perspectives.	Sometimes shows understanding of others’ emotions.	Regularly demonstrates empathy and understanding.	Demonstrates a high level of empathy, fostering strong relationships.	Embodies empathy, deeply connecting with and understanding others.
Cultural Awareness	Awareness and respect for cultural differences in the workplace.	Shows limited understanding of cultural differences.	Basic awareness of cultural differences but room for improvement.	Shows respect for cultural differences and promotes inclusivity.	Highly aware of and responsive to cultural differences.	Culturally astute, enriching the workplace with deep cultural insights.
Persuasion	Skill in convincing others to understand and agree with your viewpoint.	Has difficulty in influencing or persuading others.	Able to persuade others, but not consistently effective.	Effectively persuades others most of the time.	Skilled at persuading others and often influences decisions.	Exceptional persuasiveness, consistently steering successful outcomes.
Flexibility	Ability to adapt to new challenges and changes in the environment.	Struggles to adapt to new situations or changes.	Adapts to change but not always comfortably or quickly.	Flexible in most situations and adapts well to change.	Very flexible, easily adapting to new challenges and environments.	Exemplary flexibility, effortlessly adapting to the most challenging changes.
Decision Making	Proficiency in making choices that lead to favorable outcomes.	Often makes poor decisions or avoids decision-making.	Makes acceptable decisions but can improve in decision-making skills.	Usually makes good decisions and is decisive when needed.	Consistently makes sound decisions with confidence.	Decisive leader in decision-making, often making breakthrough choices.
Stress Management	Capability to handle stress effectively and maintain performance under pressure.	Easily stressed and unable to perform well under pressure.	Manages stress adequately but can be overwhelmed in high-pressure situations.	Handles stress well and maintains performance under pressure.	Effectively manages high levels of stress, maintaining excellent performance.	Unfazed by stress, excelling under any pressure with superior performance.

The information provided offers a comprehensive overview of key soft skills, detailed descriptions, and varied performance review comments catering to a broad spectrum of professional competencies. We invite you to visit our additional pages for further insights and to explore a broader range of skills, including technical and leadership abilities. These resources are meticulously crafted to provide many performance review comments and examples, empowering you to conduct thorough and practical evaluations. Whether you want to enhance your team’s skills or develop your own, these additional resources are invaluable tools for continuous professional growth and excellence.

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