IBM’s 2012 Global CEO study (n=1700) found that people skills are the 2nd highest priority, behind technology. This is because employee engagement is the key source of sustained value.
Aon Hewitt reports that every bit of incremental employee engagement generates a bump in operating income. That is probably why Molson Coors spent $1 million deploying “Our Brew,” which is a clear communication about their vision and values so that employees not only understand it–but are also able to articulate it. Other organizations invest in their employee development, either internally or through external Tuition Reimbursement–which has been shown to increase employee engagement, commitment, satisfaction, and bench strength.
Human capital brings intellectual capital, innovation, and know-how to an organization.
Are your employees engaged?
For community, collaboration, and contributions to the discussion, please comment below.