Amber Roberts

Director of Customer Support | Customer Support

Amber Roberts leads the enterprise customer implementation team at TalentGuard. She is focused on ensuring customers are able to reach their full potential by enabling them to maximize the use of the TalentGuard products. Prior to joining TalentGuard, Amber led a client services for an Austin-based SaaS software company with a customer base of over 100k and simultaneously leading the brand to its highest revenue since inception. A dedication to staying on-top of the newest and most innovative customer service trends gives her the ability to provide an unparalleled level of service, to businesses ranging from small to Fortune 100, which remains unmatched by industry competitors. Her systematic problem solving skills and ability to measure materialization using excellent articulation in written and verbal communication, empower her to guide her customers as well as her peers in accomplishing their goals.